Let's Connect

Our dedicated customer care team is committed to providing exceptional service. Whether you have questions about our products, need assistance with an order, or want to explore our luxury sleep collection, we're here to help.

24-hour response guarantee
Expert sleep consultants
24/7 live chat support

Our Customer Care Team

Send Us a Message

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Get in Touch

Email

hello@sluekie.com We respond within 24 hours

Phone

1-800-SLUEKIE Mon-Fri: 9am - 6pm EST

Live Chat

Start a conversation Available 24/7

Visit Our Showroom

Sluekie Headquarters

123 Luxury Lane, Suite 500
New York, NY 10001
United States

Showroom Hours

Monday - Friday: 10am - 5pm EST
Appointments preferred

Business Hours

Monday - Friday 9:00 AM - 6:00 PM EST
Saturday 10:00 AM - 4:00 PM EST
Sunday Closed
Live chat available 24/7

Helpful Resources

Find answers quickly with our self-service tools

FAQs

Common questions answered

Track Order

Check your delivery status

Returns

30-night trial policy

Care Guide

Product maintenance tips

Frequently Asked Questions

Quick answers to common questions

We offer a 30-night risk-free trial. If you're not completely satisfied, return your purchase for a full refund.

Standard shipping takes 5-7 business days. Express shipping (2-3 days) and overnight options are also available.

Currently, we ship to the United States and Canada. International shipping to additional countries is coming soon.

Machine wash on gentle cycle with cold water. Tumble dry on low. Avoid bleach and fabric softeners for best results.